Policies

Check-in is between 3:00 p.m. and 8:00 p.m. | Check out is 11:00 a.m.

Special Check-in Instructions: Our unique property does not have a typical check-in desk. For this reason, you must contact us in advance if you plan to arrive before 3:00 p.m. or after 8:00 p.m. We will provide you with instructions for checking in and retrieving your key. You’ll access your accommodations via a private entrance.

• Pets are not permitted
• This is a smoke-free hotel

ADA-Compliance

The Hackett is a historic hotel built in 1899. All of our guestrooms are located on the second floor and must be accessed by a stairway at the main entrance. Therefore, our hotel is not ADA-compliant and is not recommended for people who have difficulty with stairs.

Payment Policy

Your credit or debit card will be charged the full amount of your stay at the time of booking.

Cancellation Policy

We require a 72-hour notice for cancellations or you will be charged for your full reservation. Please note that we do not offer any cancellations for Holidays and “Special Events.” Pricing for Holidays and “Special Events” is subject to change without notice, but charges will not exceed twice the normal rate. Please call us if you are concerned about your reservation date being a “Special Events” day or if you have any other questions concerning our policies.

Location Instructions

What’s nearby:

• Riverside Artists Gallery – 1 min walk
• Marietta College – 9 min walk
• The Castle – 12 min walk
• Toy and Doll Museum – 13 min walk
• Campus Martius Museum of the Northwest Territory – 14 min walk
• Parkersburg, WV (PKB-Mid-Ohio Valley Regional) – 12 min drive